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ABOUT E-TRACK

BPIAI, erstwhile the Call Center Association of India (CCAI) is an association which provides a forum for its members to jointly address the challenges faced by the Business Process Industry (BPI) and explore the US $ 30 billion export opportunity by promoting India as the preferred BPI destination. The BPIAI endeavours to create opportunities for its members for networking through its events and conferences and further aims to address issues concerning the entire spectrum of services rendered under the umbrella of outsourcing and off-shoring. These include BPOs, Call Centers, Contact Centers, LPOs, KPOs and the like.

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SYSTEM HEIGHLIGHTS

  • Center Level Reporting (member entity is center specific)


  • Upload of employees leaving Data Bi-monthly by subscriber companies – 7 fields only– no contact info


  • Login-ID and Password for Authorized Personnel only


  • Data Matching Process on different combination of parameters


  • Match run by subscriber recruiters to prescreen potential hires for CV accuracy on past employment dates, titles, experience periods & notice period served or not


  • Post hiring Employment Background screening still remains

  INITIATIVE TAKEN BY BPIAI

  • BPIAI is partnering with Pinkerton Consulting & Investigation in collating an electronic database (E-TRACK) of former employees which would act as an information tool at the pre-hire & preliminary stages of recruitment for the members of the association.


  • E-TRACK would assist the BPI member recruiters to make well informed decisions by ensuring adherence to complete facts on the resume – facilitate CV hygiene for accuracy and trend of past employment notice periods served or not for preliminary security evaluation of prospective candidates.
 
 
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  BENEFITS TO THE STAKEHOLDERS

Employee Employer
       
Customer Industry
 
 
 
 
Disclaimer
The purpose of E-Track is no way intended for any commercial gain or marketing purposes. The said application is a central database of limited information of former employees of all the Subscriber companies who are in the business of providing outsourcing services, with a view to act as an information tool at the pre-hire & preliminary stages of recruitment for Subscriber(s) to assist them in making well informed decisions by ensuring adherence to complete facts on the resume
© 2008 E-TRACK | All Rights Reserved. Developed by: KLexServe, India